INFORMATION QUESTIONS
Exchange and return policy
We do not have a return or exchange service except in the following cases:
- Receiving a product that does not match the customer's request
- Manufacturers' damage
Cases in which the request for return or exchange is not accepted:
- The expiry of the exchange and return period, which ranges from 3 days from the date of receipt
- The abaya must not be used or damaged
- A customer who did not like the abaya/ dress (the store is not responsible for not knowing in advance the fabrics and product details mentioned in the product)
- Modification of the abaya by the customer
- Damage or removal of abaya label / package